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Microsoft Dynamics CRM (Archived)

Not showing Records for Team

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Posted on by 140

Hi Everyone,

I have a created a team ,with BU as A and added B as Team member.But when im trying to find A's Record in B or B's Record in A,Im not able to Found.Not sure why it is not showing .Both are in Same position,Is  that the reason or I have to do Anything with Business unit? Thanks

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  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Not showing Records for Team

    Hi Bala,

    if you solved the problem thanks to an answer, please mark it as verified to encourage the community to provide more and more a better support. Thank you. Francesco

    If you found the answer helpful, please mark as Verified 

    Join my network on LinkedIn      Follow me on Twitter 

    Thank You & Best Regards

    Francesco Picchi

    Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

    Independent Contractor

    http://www.francescopicchi.com

  • Verified answer
    Community Member Profile Picture
    on at
    RE: Not showing Records for Team

    Hi Bala,

    is seems a role/privilege issue.

    Please list all roles per user, like:

    User A: Role 1, Role 2, Role 4

    User B: Role 1, Role 4

    User C: Role1, Role 3

    The missing role over A and B is the right role to add.

    Please let us know.

    If you found the answer helpful, please mark as Verified 

    Join my network on LinkedIn      Follow me on Twitter 

    Thank You & Best Regards

    Francesco Picchi

    Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

    Independent Contractor

    http://www.francescopicchi.com

  • Bala_P Profile Picture
    140 on at
    RE: Not showing Records for Team

    Yes it have security role

    And Fyi  C user (who is below level then A/B) able to see the records of A/B

  • Suggested answer
    Aric Levin - MVP Profile Picture
    30,188 Moderator on at
    RE: Not showing Records for Team

    Does the Team that you created have a security role?

    If you are trying to get the records for the members of the team, the following post might also help you out:

    community.dynamics.com/.../retrieving-all-records-owned-by-other-team-members

    Hope this helps.

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