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Microsoft Dynamics CRM (Archived)

Not showing Records for Team

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Posted on by 140

Hi Everyone,

I have a created a team ,with BU as A and added B as Team member.But when im trying to find A's Record in B or B's Record in A,Im not able to Found.Not sure why it is not showing .Both are in Same position,Is  that the reason or I have to do Anything with Business unit? Thanks

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  • Suggested answer
    Aric Levin - MVP Profile Picture
    30,190 Moderator on at

    Does the Team that you created have a security role?

    If you are trying to get the records for the members of the team, the following post might also help you out:

    community.dynamics.com/.../retrieving-all-records-owned-by-other-team-members

    Hope this helps.

  • Bala_P Profile Picture
    140 on at

    Yes it have security role

    And Fyi  C user (who is below level then A/B) able to see the records of A/B

  • Verified answer
    Community Member Profile Picture
    on at

    Hi Bala,

    is seems a role/privilege issue.

    Please list all roles per user, like:

    User A: Role 1, Role 2, Role 4

    User B: Role 1, Role 4

    User C: Role1, Role 3

    The missing role over A and B is the right role to add.

    Please let us know.

    If you found the answer helpful, please mark as Verified 

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    Thank You & Best Regards

    Francesco Picchi

    Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

    Independent Contractor

    http://www.francescopicchi.com

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Bala,

    if you solved the problem thanks to an answer, please mark it as verified to encourage the community to provide more and more a better support. Thank you. Francesco

    If you found the answer helpful, please mark as Verified 

    Join my network on LinkedIn      Follow me on Twitter 

    Thank You & Best Regards

    Francesco Picchi

    Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

    Independent Contractor

    http://www.francescopicchi.com

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