Hello - Some users are reporting an issue of a question mark in a black diamond being displayed for special characters when associating a contact to a request.
I opened a prod CRM browser instance and I opened a new request and associated a contact name with special characters. The contact name with special characters displayed as expected on the request.
Therefore, this issue appears to be a user/browser configuration issue. Is there a missing language pack or some other setting that users can fix when they encounter this issue? Or is the root cause due to some other reason?
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