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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / How to find what CRM e...
Microsoft Dynamics CRM (Archived)

How to find what CRM error code means?

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Posted on by Community Member

Hey guys!

I have following error message, its the integration with mailchimp, but i have no idea how to understand what it actually means.

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Any idea?

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  • Suggested answer
    Arun Vinoth Profile Picture
    Arun Vinoth 11,615 Moderator on at

    Hi

    This is not so useful error code or message.

    Try to verify the actual sensitive error message in Server Event viewer & Platform trace at the same time, that will be helpful to troubleshoot the actual issue.

    Thanks

    Arun

  • Aric Levin - MVP Profile Picture
    Aric Levin - MVP 30,190 Moderator on at

    Since you are using CRM On Prem, try checking if there are any errors on the event viewer on the CRM Server.

  • Verified answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at

    Hi Lanards,

    The first line of the error says "SecurityNegotiationExceptio" which is usually related to user authentication. It looks like you are using PowerMailchimp, if this is so then you can check the user credentials and can also test it from the configuration available under the solution.

    javascript:void(0);

    Hope this helps.

  • Verified answer
    ARIFNIIT Profile Picture
    ARIFNIIT 1,391 on at

    SecurityNegotiationException is related to user authentication.

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