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Business Central Work Description Not Saving

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Posted on by Microsoft Employee

Hello,

When adding text to the work description on a sales invoice it does not save. Any idea why? Work-Description.png

  • Ghulam_Mustafa Profile Picture
    Ghulam_Mustafa 55 on at
    RE: Business Central Work Description Not Saving

    The solution for this is to disable the grammarly extension from your browser and then try to modify the text it will save it automaticllay.

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Business Central Work Description Not Saving

    Can you please confirm if there is any customization done related to sales order or invoice?

  • JoshuaBoel1 Profile Picture
    JoshuaBoel1 5 on at
    RE: Business Central Work Description Not Saving

    Hello - we have the same problem, did you find a solution to it?

  • Marco Mels Profile Picture
    Marco Mels on at
    RE: Business Central Work Description Not Saving

    Hello,

    I ran the scenario and I am not able to reproduce what you write. Is there modification done related to these objects? Josh is right that the work description field should not be shown in grey. It is white in view mode / edit mode in standard CRONUS company.

    Thanks.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Business Central Work Description Not Saving

    Hi Josh,

    Thank you for your response.

    When we type something into the white work description box, it will input the text and leave it there. When exiting the sales invoice it says it has been saved; when returning to the sales invoice the work description is cleared out; no text.

  • JAngle Profile Picture
    JAngle 33,159 on at
    RE: Business Central Work Description Not Saving

    The box is grey on the image. Is it when you type? Should be white to indicate “edit” is enabled.

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