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Supply chain | Supply Chain Management, Commerce
Suggested answer

Warehousing App for android is supported for DYN365FO on premises?

Posted on by 15

Hi Experts, 

I have a problem connecting warehousing app on Android device(7.0 or higher) to an environment Dynamics 365FO update 32 on premises Edition, i got a generic error  like "Authentication Failed see inner exception" and nothing more on the android devices. 

on the same device connecting to a Cloud environment is working fine. 

Anyone know if the Warehousing app on Android is supported for Dynamics 365FO on premises?

Thanks

Franklin 

  • Oscar Faixat Profile Picture
    Oscar Faixat on at
    RE: Warehousing App for android is supported for DYN365FO on premises?

    Hello Franklin,

    we have released scripts that generate certificates against ADCS and can be used on Android devices. Simply generate certificates through the scripts, and export the root CA as a .cer file and manually import that on your Android device as well. Your ADFS certificate should also be generated through ADCS.

  • Franklin A Profile Picture
    Franklin A 15 on at
    RE: Warehousing App for android is supported for DYN365FO on premises?

    Thanks Markus,

    Im using Self-signed certificates (.pfx), because is a UAT environment.  my certificates were created through the installation scripts on the onpremises deployment.

  • Franklin A Profile Picture
    Franklin A 15 on at
    RE: Warehousing App for android is supported for DYN365FO on premises?

    Thanks MattGUO, I am following the official microsoft guide, the problem is with the certificates, im using Self-signed certificates, because is a UAT environment.

    any suggest?

    Best Regards,

    Franklin

  • Suggested answer
    RE: Warehousing App for android is supported for DYN365FO on premises?

    As Mattguo pointed out, use the Docs page to correctly configure the app to your environment.

    Be aware there is a limitation on Android if your On premises environment uses self-signed certificates. The best option is to use certificates from a CA authority or from a private CA.

    docs.microsoft.com/.../server-certificate-deployment

    docs.microsoft.com/.../install-the-certification-authority

  • MATTGUO Profile Picture
    MATTGUO 22,306 on at
    RE: Warehousing App for android is supported for DYN365FO on premises?

    Hi Franklin,

    Please check if the environment is successfully configured according to the Doc steps: docs.microsoft.com/.../warehousing-for-on-premise-deployments

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