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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Log/audit read access ...
Microsoft Dynamics CRM (Archived)

Log/audit read access on a record

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Posted on by balakrishna uppala 570

Hi All,

We have a requirement to audit each read access on account entity. i.e which user accessed, time user accessed.

Read access can be either from CRM UI or Calling CRM Web Service from c# code  or calling WebAPI using Get/Post..etc from JavaScript.

Is it possible to audit/log every read request???

Thanks

Krishna

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  • Verified answer
    ashlega Profile Picture
    ashlega 34,477 on at

    Hi bala,

     it's not possible - you will need a "retrieve" plugin to intercept all retrieve requests. Once you have that, you might log those requests into a separate custom entity

  • Wayne Walton Profile Picture
    Wayne Walton 13,730 on at

    Yes, what Alex said.  It would require a nontrivial amount of work to audit all read accesses, and would be a serious performance hit.

  • balakrishna uppala Profile Picture
    balakrishna uppala 570 on at

    Hi Alex, Wayne

    Thanks your replies.

    If we retrieve a record using WebAPI, will it trigger the Retrieve plugin???

    It is not a CRM Retrieve operation right? It is GET request right??

  • Verified answer
    ashlega Profile Picture
    ashlega 34,477 on at

    Hi bala,

     it is still a retrieve on the CRM side.

     WebAPI / SOAP / etc.. those are all "interfaces" to the CRM internal "engine" where you have "create", "update", "delete", "retrieve", etc..

  • ashlega Profile Picture
    ashlega 34,477 on at

    Check this - it applies to the calls made through WebAPI as well:

    msdn.microsoft.com/.../gg327941.aspx

  • Verified answer
    popujol Profile Picture
    popujol 655 on at

    Dynamcis (cloud) now suppports this : crmdeepdive.com/.../gdpr-new-dynamics-365-security-feature-audit-user-read-access-to-crm-records

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