a customer has a complaint or a grievance, the customer can Contact to the Customer Support at( ☎️8167845548 or help@navi.com
for resolution it takes 3 working days.🎉
Level 2:
If the customer Requests are not resolved or not give any satisfaction response they can contact at Grievance redressal Officer's:
☎️9241318010Name: Mohammed Jaffer Sadiq
Designation: Customer Grievance Redressal Officer
Address: Navi Finserv Limited 2nd Floor, Vaishnavi Tech Square,
Iballur Village, ✔️Begur Hobli, Bengaluru, Karnataka 560102
Email: grievance@navi.com
It takes seven working days from the date of receipt to resolve the grievance🎉.
Level 3:
If the customer does not receive a response or is not satisfied with the response by the Grievance Redressal officer ☎️9241318010✔️within 10
working days the customer can contact the Nodal Officer at:
Tushar Pandey Navi Finserv Limited 2nd Floor,
Vaishnavi Tech Square, Iballur Village, Begur Hobli,
Bengaluru, Karnataka 560102
Email- nodaloffice@navi.com
It takes seven days to resolve the grievance from the date of receipt🎉
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