Microsoft Dynamics CRM (Archived)

Facing the issue in security role of a user

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Posted on by Nagarboudi Aslam

I assigned the role of System Administration , even though the user is not able to see any Entity.

Version : Sandbox

CRM Version :

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Community Member on at

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RE: Facing the issue in security role of a user

Hi Nagarboudi ,

please export your sitemap and post the code.

Refer to this link to know how to proceed:

http://crmbm.blogspot.it/2011/06/how-to-edit-sitemap.html

Please let us know.

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Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

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RE: Facing the issue in security role of a user

Hi Syed. I tried doing as given in the link. but that is not working.. we gave user as system Administration Roles. For other user it working fine as gave as system administration. but only one user is not able to access.
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Syed Ibrahim 6,257 on at

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RE: Facing the issue in security role of a user

Please follow the below link to solve your Issue.

community.dynamics.com/.../creating-a-role-based-sitemap-navigation-in-dynamics-crm

hope this helps
Nagarboudi Aslam 25 on at

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RE: Facing the issue in security role of a user

yes I can see the solution and entities. I open the site map editor there all it is showing. Where exactly in Site map then ?.
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Syed Ibrahim 6,257 on at

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RE: Facing the issue in security role of a user

Then i believe use can able to see the all the solutions and its entities . then the issue might be with your sitemap. pls check tat.
Nagarboudi Aslam 25 on at

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RE: Facing the issue in security role of a user

yes he is Org BU. We assigned System admin role to his team, still issue persist. No doubt he can able to see entities in Settings(Site map).
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Syed Ibrahim 6,257 on at

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RE: Facing the issue in security role of a user

Hope the user might be in org BU . If so pls check the user's team has administrator role
Nagarboudi Aslam 25 on at

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RE: Facing the issue in security role of a user

Yes we did!! , but still issue persist.
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RE: Facing the issue in security role of a user

Hi,

Did the user tried to access CRM with anoter webbrowser? Did he cleared his cache?
Nagarboudi Aslam 25 on at

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RE: Facing the issue in security role of a user

1. Visible

2. Yes and can see entities

3. Existing