In other CRM products I have always been able to update a contact record with new data by importing just that single field using a match field such as first and last name. I can't figure out how to do this in CRM 4.0. The import tool appears to update all the fields used in the data map - and you must include required fields in the data map. There is no match field option which would tell the import which record to udpate. Is there another way to accomplish this task? I want to update a Primary Industry field on each Contact record. I have exported the data and have a .csv file ready to import which includes all the match fields as well as the new information field. Thank you.
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