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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Safe Pay Regenerate File
Microsoft Dynamics GP (Archived)

Safe Pay Regenerate File

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Posted on by Richard Wheeler 75,852 Moderator

I tried following KB  945791 to regenerate the SafePay file but it appears once the file has been generated, you are no longer able to queue the same transactions up again. We are in test mode right now trying to get all the fields line up. Also, when I selected the transaction type code nothing printed in that field. We would like to see 320 for checks and 470 for voids. Finally, is there anyway to have this file only include checks and not EFTs?

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  • Cheryl Waswick Profile Picture
    Cheryl Waswick Microsoft Employee on at

    Hi Richard,

    You can regenerate a Safepay file under Tools | Routines| Financial|Safepay | Transactions History, select the upload ID and upload date, and then click 'UPLOAD' at the top of the window.  This should use the same transactions and recreate the same file again.  Make sure you have a code designated for CHECK, VOID and EFT. 

    Not sure what you mean on the second item for transaction type code.  In the Configurator, select your ID and click on 'CODES ENTRY' at the top menubar.   Put a value in for Check, and Void.   Save.  This will designate to the system what type of transaction  it is.

    In the Tools | Routines| Financial|Safepay |Upload Maintenance window, there is a checkbox at the bottom to 'Include EFT transactions' or not.

    Thanks,

    Cheryl Waswick

    Microsoft Support

  • Kristie McNulty Profile Picture
    Kristie McNulty 1,008 on at

    Richard, did you have any luck regenerating your missing SafePay transactions?  I followed the suggested fix and that has not worked for us.  I'm wondering if there is another way to resurrect a SafePay batch without having to void the payments and reissue them.

  • Cheryl Waswick Profile Picture
    Cheryl Waswick Microsoft Employee on at

    Hi Kristie,

    What do you mean 'it didn't work'?  

    1. Is your safepay file uploads working correctly on a brand new file upload?  If a brand new one works fine, then you know your setup is fine.  Confirm a new one works fine.

    2. Did you see your upload listed under Tools|Routines|Financial | Safepay Transactions History?  (The summary header record is stored in the ME123503 table)

    3.  And also under Transactions History?   (Detailed trx stored in the ME123504 table).

    4. Confirm you can mark the checkbox for the upload you need and what actually happens when you click the 'upload' button?    This is the purpose of the upload button, so this is the only supported method to regenerate it.  

    If a new one is working fine, and you see the summary and detailed records in the windows (confirming they are in the tables), then it should work fine to regenerate.  If not, what happens?   Do you get any errors? etc.

    Otherwise, the last option would be to void them in a test company and reissue and regenerate them with the same payment numbers in the test company and create the file from the test company to send to the bank.

    Thanks

    Cheryl

    Microsoft Support

  • Kristie McNulty Profile Picture
    Kristie McNulty 1,008 on at

    Thank you Cheryl - I am gathering the answers to your list and will update when I have a complete answer for you.  User is having to recreate the file using SmartList and from that I can compare to the ME123### tables.

  • Cheryl Waswick Profile Picture
    Cheryl Waswick Microsoft Employee on at

    Hi Kristie,

    My questions are more for you to check out.  I don't need to know the answer, as we don't troubleshoot through community.  You would have to open a support case.   Thanks.

    Cheryl

  • Kristie McNulty Profile Picture
    Kristie McNulty 1,008 on at

    Mea culpa  - thanks Cheryl - the transactions are nowhere to be found.  I asked the user to generate the data using SmartList and that seems to have addressed her immediate needs.  Thank you for the troubleshooting tips, I will keep them for future reference.

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