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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Delete Sales Order Whi...
Small and medium business | Business Central, N...
Answered

Delete Sales Order Which has been ship

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Posted on by Rizmie 30

Hello Guys, 

So i have old SO which i want to deleted, but it seems the SO has been posted shipment therefore i cannot deleted it 

pastedimage1620028405046v1.png

here what is says, i also tried to deleted related Shipment document but it cannot be deleted too. Please help how can i deleted this SO.

Thank you

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    Renato Fajdiga Profile Picture
    Renato Fajdiga 1,853 on at

    Hi,

    you should first cancel the shipment - Undo shipment on the lines of that shipment.

    After that, your shipped quantity will be 0, and the quantity to ship will have value.

    Reopen SO and delete it.

  • Rizmie Profile Picture
    Rizmie 30 on at

    Hi Renato,

    Thank you for the answer, but i cant find how to undo the shipment.

    my shipment has already been posted so i go to "posted sales shipment" but when i cannot deleted it. Could you please show me how to undo the shipment, i really gonna be grateful to you

    Thank you

  • Verified answer
    Renato Fajdiga Profile Picture
    Renato Fajdiga 1,853 on at

    Hi,

    when you are on the Posted Sales Shipment, in the lines actions you have function called Undo Shipment

    pastedimage1620030341965v1.png

    Best regards,

    Renato

  • Rizmie Profile Picture
    Rizmie 30 on at

    Hi,

    Thank you very much, i already deleted the SO

    You really help me out. Thank you.

  • Suggested answer
    Renato Fajdiga Profile Picture
    Renato Fajdiga 1,853 on at

    Hi,

    you're welcome.

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