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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Business Central -> Sh...
Small and medium business | Business Central, N...
Suggested Answer

Business Central -> Shopify sync questions

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Posted on by MS-30040609-0 423
Hi Everyone, 
 
I have two questions about the synchronization between BC and Shopify. 
 
1. We use GTIN on items and we add it to the item card in BC. But when I sync the item to shopify products and then shopify I can't se the GTIN number. What do I need to do to see GTIN in shopify?
 
 
 
 
2. We work with a price list regarding sales discount, in shopify I can see the correct price with the discount, but not the ordinary price. What can I do in BC? I want the correct price with the discount to be seen in shopify aswell as the old price so it is visable for our customers to actually see how much we have lowered the price.
 
 
Categories:
Dynamics 365 Business Central
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  • Suggested answer
    Sagar Dangar, MCP Profile Picture
    Sagar Dangar, MCP 799 Super User 2025 Season 2 on at
    Hi,
     
    I think fields mapping is missing or not correctly mapped as per your requirements
     
    1. Please map field GTIN(BC)<>GTIN(Shopify) and do sync again
     
    2. You have to map Item price without discount to shopify price
  • Suggested answer
    Sohail Ahmed Profile Picture
    Sohail Ahmed 11,150 Super User 2025 Season 2 on at

    1. GTIN Not Appearing in Shopify:

    You need to map BC's GTIN field to a Shopify Metafield. This usually requires customization in the BC-Shopify connector, and then updating your Shopify theme to display the Metafield.

    2. Showing Original Price with Discounted Price in Shopify:

    You need to map BC's original, undiscounted price to Shopify's "Compare-at Price" field. This also might require customization in the connector. Ensure your Shopify theme is configured to display both prices.

    ✅ Mark this answer as verified if it helps you.

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