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Stuck in NAV

Posted on by 318
  • The area is Finance Sales Credit Memos to post.
  • This occurs a few times each month , I have asked out IT to assist
  • This was sent from CMS to NAV and is sitting in NAV – see attached screenshot.

 

 29022dc2_2D00_b528_2D00_4056_2D00_8aad_2D00_422c587840b0.png

 

 1b7a8f5a_2D00_6517_2D00_486a_2D00_ae52_2D00_fdb5121c2fd5.png

When I went to post the batch, it was posted from CMS but stuck in NAV and won’t let me issue it”

  • KasparsSemjonovs Profile Picture
    KasparsSemjonovs 3,924 Super User 2024 Season 2 on at
    RE: Stuck in NAV

    Try to post single document, not using the Batch posting because Batch posting doesn't show the errors, but just skips the document in case of error.

    trying to post a single document should give You a more meaningful error message (if the issue is caused by standard system).

    Once You know the error message You should be able to resolve it - or post the error message here, and we can guide You how to resolve the error. It could be as simple as Posting date is not within Your allowed posting period (as maybe someone has closed the 2022 year already)

  • Yumiko Profile Picture
    Yumiko 318 on at
    RE: Stuck in NAV

    image001-_2800_1_2900_.png

    Screenshot-2023_2D00_01_2D00_20-160345.jpg

    Kindly check

  • KasparsSemjonovs Profile Picture
    KasparsSemjonovs 3,924 Super User 2024 Season 2 on at
    RE: Stuck in NAV

    What is the error message when You try Posting Preview or Post this Sales Credit Memo? 

  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 59,125 Super User 2024 Season 2 on at
    RE: Stuck in NAV

    You need to work with your Partner or internal developer as we cannot help without knowing the customizations.

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