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Microsoft Dynamics CRM (Archived)

Pipeline Phase no longer updating

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Posted on by 75

I haven't made a change but I had someone notice today that the pipeline phases are no longer updating on opportunity form or in views.  I went back and looked and looks like this may have stopped working 1/31 ish??  I have tested by creating a new opportunity (not quick) and trying to progress an existing opportunity but none of it works anymore?  I also tried in my sandbox and I am getting the same behavior?

Is anyone else getting this out of the blue?  Any ideas how to fix it?

I have gone through the BPW and it looks fine, every phase is tied to a stage and validation comes back fine.

Terry

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  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    33,628 on at

    Hi,

    if you want to make pipeline phase to work again. There is some effort you have to do. Due to deprecation of StageId and ProcessId, this field is stop working.

    dynamicscrmclub.wordpress.com/.../bpf-process-stage-name-not-populating-on-records-in-d365-v9-deprecated-and-workaround

  • mattw112 Profile Picture
    75 on at

    So I tried this in my sandbox and it works ok for the stage names.  Thanks.  But today in production the original pipeline phase stuff started working again?  I didn't change anything??

     When I look back, it looks like the pipeline phase updating and working just stopped working for a week and now is working again? Could this be due to Microsoft updates?

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    33,628 on at

    Hi,

    yes, it looks like it is working again. you can refer velow discussion.

    [View:https://community.dynamics.com/365/sales/f/762/t/305217?pi57358=1#responses]

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