Skip to main content

Notifications

Microsoft Dynamics GP (Archived)

Setting up user access to companies

Posted on by 145

I've set up a new user and now I'm trying to assign the companies that she has access to.  Unfortunately the blocks next to the companies are greyed out and I can't click on them to select.  I'm logged in under the administrator.  What do I do?

*This post is locked for comments

  • JackieS. Profile Picture
    JackieS. 145 on at
    RE: Setting up user access to companies

    I was logged in as DYNSA.  I'll try 'sa'.  Thanks for the help!

  • Verified answer
    soma Profile Picture
    soma 24,406 on at
    RE: Setting up user access to companies

    Assign the company access (Tools-->Setup-->System-->User Access) to the users with using the login id(sa) when was used to setup the new user.

    Hope this helps!!

  • Suggested answer
    Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at
    RE: Setting up user access to companies

    When it comes to user security, even DYNSA (Dynamics GP Administrator) user has limitations compared with the "sa". I have once witnessed an interesting case in which even DYNSA doesn't have access.

    For user access specifically, "DYNSA" and "sa" should work just fine. I have read about a very rare case which is having "greyed" user access check boxes, It is related to having DYNSA user specifically not the "sa". You may refer to this link for further details Resolved: Dynamics GP user access window checkboxes grayed for DYNSA with securityadmin SQL Server role


    Your feedback is highly appreciated,

  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 4,029 Super User 2024 Season 2 on at
    RE: Setting up user access to companies

    You need to be logged in as 'sa'.  Only 'sa' or another user that has SQL admin rights can grant/remove access to companies.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

New! Quick response templatesâš¡

Save time with the new custom templates!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,228 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,056 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans