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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Bank Account Ledger En...
Small and medium business | Business Central, N...
Suggested answer

Bank Account Ledger Entries not in the General Ledger

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Posted on by JE-20081519-0 2,902
Hi:
 
This is different from the previous question that I asked, in a way.  :)
 
In Business Central, how is it possible for data in the Bank Account Ledger to not exist correspondingly in the General Ledger?  
 
Too, is there a fix other than manual entries in the General Ledger?
 
And, is there a means of preventing this from happening again?
 
The General Ledger account in the Bank Account Posting Group does not have "Direct Posting" or "Reconciliation Account" enabled in the Chart of Accounts.
 
There is at least one third-party extension installed, yes.  But, trying to find out which could be causing this issue is going down a rabbit hole.
 
Thanks!
 
John
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Dynamics 365 Business Central
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  • Suggested answer
    OussamaSabbouh Profile Picture
    OussamaSabbouh 394 on at
    Bank Account Ledger Entries not in the General Ledger
    Hello,
     
    In the normal world,  each bank account ledger entry should have related g/l entry and they will have the same entry no., unless as you said there is an extension causing that, to be able to check, i propose to track the insertion of bank account ledger entries on the trigger oninsert and to create a table where you can check who created and at what time
     
    Regards,
    Oussama
  • Suggested answer
    Sumit Singh Profile Picture
    Sumit Singh 7,306 on at
    Bank Account Ledger Entries not in the General Ledger
    Hi, 
    Bank Account Ledger entries are created by bank-related processes (payments, reconciliations, imports).
    If a third-party extension posts directly to the Bank Account Ledger without going through standard journals, the corresponding G/L entries may not be created.
    This can also happen if:
      • Posting routines were interrupted.
      • Customizations bypass standard posting codeunits.
    Fix
    • There’s no standard automatic fix if G/L entries were never created.
    • As per my knowledge, you can Reverse from GL entries page and repost transactions using journals.
    • Or you can use configuration package to repost transactions if the volume is huge.
    Suggestion
    • Check Preview posting and reconciliation checks before posting.
    • Try to check what kind of entries or is there any uniqueness in these entries
    Please mark it “Verified” if it helps.
  • Suggested answer
    Aman Kakkar Profile Picture
    Aman Kakkar 742 on at
    Bank Account Ledger Entries not in the General Ledger

    Hi John,

    I don't think any third-party app would intentionally stop G/L Entries from being created, as they’re essential for maintaining transaction history. Sometimes, if the Document No. differs between the Bank Ledger Entry and the G/L Entry, you won’t see them linked in Find Entries.

     

    You can check the G/L Registers — they’re independent of document numbers and show all postings for each document.

     

    If the G/L Entries truly weren’t created, try manually posting through a General Journal to correct the balance. I’d also recommend having your technical team debug the posting process line by line to identify where the GL Entry might be skipped or Document No. is changed.

     

    Lastly, confirm whether you’re checking the General Ledger before or after posting — that can make a difference in understanding what happened. If you are checking the Gen Ledger before posting, then there won't be any entries.

    Hope this helps.

    Aman K

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