Microsoft Dynamics CRM (Archived)

address entity comes with active or inactive state?

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Posted on by sdnd2000

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Hi, do we have option to activate or deactivate the customer address record?

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Mahadeo Matre 17,021 on at

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RE: address entity comes with active or inactive state?

Hi,

No.. Address entity is special entity which does not have status fields.

If you need to exclude some records from list, then you need to create some custom attribute e.g picklist with option active and inactive and using button or workflow set this picklist value.

And filter your record views based on this attribute.

here are some more details

docs.microsoft.com/.../customeraddress

docs.microsoft.com/.../customeraddress

community.dynamics.com/.../146354

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RajatSharmaRaj on at

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RE: address entity comes with active or inactive state?

There is no out of box Activate/Deactivate option for address entity. You can work around your ways with something like -

- Create a filtered view and show just needed contacts. You can even add a flag field for filter if needed.

- If using look up then filter using JavaScript.

- Delete address and keep it as backup in custom entity lets say "Deleted Addresses"

Thanks

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Dynamics365 Rocker 7,755 on at

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RE: address entity comes with active or inactive state?

There is no OOB status and status reason on Address entity.

If you want then you can create custom fields to achieve your task.

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gdas 50,091 Moderator on at

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RE: address entity comes with active or inactive state?

Hello,

I would suggest to create an optionset field in the address entity with active deactivate options and based on the value you can implement your logic like make form disable for any kind of modification or any business rules whatever you want depending on the optionset value.

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Mandalorian5523 20 on at

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RE: address entity comes with active or inactive state?

gdas Hi Goutam, can you provide me a link how to achieve this?

I want to show activate/deactivate customer address field on subgrid (I.e. when user selects address it needs to show them activate/deactivate buttons.

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