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In the Store Operations Managers | Configuration | Item, I have set up the automatic item lookup code. However, when I create a item, it throws error message "The Item Lookup Code must be unique". I have checked there is no duplicate item lookup code. I also have done database check and reindex. They do not have any item in offline inventory and have inactive items in the database. Could anyone please tell me how to fix the issue?
Thank you !
Kind Regards
Zhi
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I had a similar problem a few weeks ago. I ran a select * from alias query in the administrator against the alias table and it turned out there was a blank alias assigned against a a stock item. As I clicked on ok the system was obviously seeing the blank item lookup code before it tried to assign an automatic ILC. I deleted the blank code and the behaviour returned to normal.
Hope this helps
Cheers Rick
Check Alias table for any available lookup codes.
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