Issue while Enabling CRM SharePoint integration

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Posted on by Biplab Singha

We are facing one issue in CRM and SharePoint Integration for CRM and SharePoint Online . Things works fine in DEV and Test but its failing in Training Environment. Below is the Screenshot
Note: The SharePoint Site Exist and and The User is System Administrator and System Customizer in CRM and SharePoint Site collection Administrator.

Our CRM Version is 8.1.0.369

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Inogic 709 on at

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Can you please refer below link if that help to troubleshoot the issue.

https://technet.microsoft.com/en-us/library/dn946906.aspx

Thanks!

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Biplab Singha on at

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Thanks for Help. We reviewed all the steps that was there in Technet But this is a Classic Example where all setting are almost same but There are different Administrator account used .

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Community Member on at

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Can you check the user has access to the specific sharepoint site that you are connecting to? The easy way is to open the sharepoint link you are using here in another window. We had the same error where it was due to user access in sharepoint.

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Biplab Singha on at

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Yes Swetha we have checked that the user can access SharePoint site even the user is system administrator and system customized in crm and site collection administrator in SharePoint site

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Biplab Singha on at

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Here Catch is User by which you are trying to Enable SharePoint integration that user needs be a a "Office 365 Global Administrator"

This is the Reply From Microsoft Support . But I did not find a article where it was written. This is required for CRM on premise and SharePoint Online but in our case CRM and SharePoint both are Online

But good thing is things worked after trying with Office 365 Global Administrator.

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