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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Issue while Enabling C...
Microsoft Dynamics CRM (Archived)

Issue while Enabling CRM SharePoint integration

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Posted on by Biplab Singha

We are facing one issue in CRM and SharePoint Integration for CRM and SharePoint Online . Things works fine in DEV and Test but its failing in Training Environment. Below is the Screenshot
Note: The SharePoint Site Exist and and The User is System Administrator and System Customizer in CRM and SharePoint Site collection Administrator.

Our CRM Version is 8.1.0.369

Integration.PNG

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I have the same question (0)
  • Inogic Profile Picture
    Inogic 764 on at
    Can you please refer below link if that help to troubleshoot the issue.
     
     
    Thanks!
  • Biplab Singha Profile Picture
    Biplab Singha on at

    Thanks for Help. We reviewed all the steps that was there in Technet But this is a Classic Example where all setting are almost same but There are different Administrator account used .

  • Community Member Profile Picture
    Community Member on at

    Can you check the user has access to the specific sharepoint site that you are connecting to? The easy way is to open the sharepoint link you are using here in another window. We had the same error where it was due to user access in sharepoint.

  • Biplab Singha Profile Picture
    Biplab Singha on at

    Yes Swetha we have checked that the user can access SharePoint site even the user is system administrator and system customized in crm and site collection administrator in SharePoint site

  • Verified answer
    Biplab Singha Profile Picture
    Biplab Singha on at

    Here Catch is User by which you are trying to Enable SharePoint integration that user needs be a a "Office 365 Global Administrator"

    This is the Reply From Microsoft Support . But I did not find a article where it was written. This is required for CRM on premise and SharePoint Online but in our case CRM and SharePoint both are Online

    But good thing is things worked after trying with Office 365 Global Administrator.

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