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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Continia Document Capt...
Small and medium business | Business Central, N...
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Continia Document Capture - Help Needed

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Posted on by CU14050259-0 58
HI all
I am looking for some general assistance with Continia Document Capture. There are a few pieces that I am having some issues with. 
 - GST - sometimes the "amount to match" is inclusive of GST and other times it is exclusive - any ideas? 
 - When paying an invoice, after going through doc capture, BC sems to want to pay the mount on the purchase receipt. 
 
Any assistance would be magic. 
Thanks
Catherine
Categories:
Dynamics 365 Business Central
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  • Suggested answer
    Mustafa Omerbegović Profile Picture
    Mustafa Omerbegović 1,462 Super User 2025 Season 2 on at
    Continia Document Capture - Help Needed
    Hello Catherine,
     
    I can see that the Continia Document Capture is an app developed by Continia Software.
    We can help you with standard BC functionalities and issues, but with apps like this one, the best option is to ask your partner for documentation for this app or for answers to these questions, since a lot of us do not have experience with that app and can't give you a more specific answer.
    You can only hope that someone who has used the app will read this and be able to give you a better answer.
     
    Greetings
  • Suggested answer
    RockwithNav Profile Picture
    RockwithNav 8,415 Super User 2025 Season 2 on at
    Continia Document Capture - Help Needed

    Honestly, I didn’t fully understand the question, but for Continia, you need to navigate to Document Categories. Under this, select the corresponding department and edit the page. The system will then display the Master Template. Once you edit that, you’ll land on the settings page, where you can configure the process by which vendor invoices go through the scanning process.

    You can customize all the settings to train the system, including default values, and the system will behave accordingly. To configure specific details, check the column mapping section for the field you need to adjust.

     
     
  • CU14050259-0 Profile Picture
    CU14050259-0 58 on at
    Continia Document Capture - Help Needed
    Thank you! We are mainly having GST issues like "Imported amount is not the same as the assigned amount. Amount incl. GST does not match - Imported Amount" which prevents us from paying invoices. 
     
     
    The "amount to match" seems to pick up the amount inclusive of GST sometimes when normally it picks up and matches to the exclusive amount. 
     
    Also, when you get to the purchase invoice screen, should you be able to make amendments if required for payment. 
  • Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 23,590 Most Valuable Professional on at
    Continia Document Capture - Help Needed

    Hi, good day

    I suggest you go to the Continia support portal
    Continia Support - For Customers and Partners

    Best Regards
    Gerardo

  • Suggested answer
    Sohail Ahmed Profile Picture
    Sohail Ahmed 11,095 Super User 2025 Season 2 on at
    Continia Document Capture - Help Needed
    Maybe this will help you move forward.
     
    Continia Document Capture has tight integration with Business Central, but some behaviors — like how GST is handled or how amounts are matched during payment — depend on template setup, VAT settings, and document mapping logic.
     
    Since these can vary based on your configuration and version, I strongly recommend reaching out to Continia Support. They’re very responsive and can guide you based on your specific setup and rules.
     
    You can also review your Document Category and Template settings to ensure consistent VAT treatment.
     
    Mark below checkbox to make this answer Verified if it helps you.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 93,155 Super User 2025 Season 2 on at
    Continia Document Capture - Help Needed
    This is not a standard feature of BC, and it is recommended that you contact the partner who customized it directly.
     
    Thanks
    ZHU
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 19,351 Super User 2025 Season 2 on at
    Continia Document Capture - Help Needed

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