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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Facebook, Twitter, Lin...
Microsoft Dynamics 365 | Integration, Dataverse...
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Facebook, Twitter, LinkedIn in Microsoft dynamics 365

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Posted on by emadadel2009 40

I want to use social platforms like face book, twitter & LinkedIn in Microsoft dynamics 365

Can anyone tell me the way?

  • Suggested answer
    Sanjana Ramesh Profile Picture
    Sanjana Ramesh on at
    RE: Facebook, Twitter, LinkedIn in Microsoft dynamics 365

    Hi Emadadel2009,

    You can check out Power Virtual Agent integrated with Facebook. You can customize further as per your business needs. Sharing few articles for your reference.

    https://docs.microsoft.com/en-us/power-virtual-agents/publication-add-bot-to-facebook

    https://docs.microsoft.com/en-us/power-virtual-agents/publication-fundamentals-publish-channels

    https://powervirtualagents.microsoft.com/en-us/blog/announcing-new-features-for-microsoft-power-virtual-agents/

    Hope this helps!

    Regards,

    Sanjana

  • emadadel2009 Profile Picture
    emadadel2009 40 on at
    RE: Facebook, Twitter, LinkedIn in Microsoft dynamics 365

    customer sends inquiry. Customer opens ticket from posts and private massage

  • Sanjana Ramesh Profile Picture
    Sanjana Ramesh on at
    RE: Facebook, Twitter, LinkedIn in Microsoft dynamics 365

    Hi Partner,

    Can you please provide few scenarios on how you would like to integrate Facebook, Twitter & LinkedIn with D365 CRM.

    Regards,
    Sanjana

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