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I want to use social platforms like face book, twitter & LinkedIn in Microsoft dynamics 365
Can anyone tell me the way?
Hi Partner,
Can you please provide few scenarios on how you would like to integrate Facebook, Twitter & LinkedIn with D365 CRM.
Regards,Sanjana
customer sends inquiry. Customer opens ticket from posts and private massage
Hi Emadadel2009,
You can check out Power Virtual Agent integrated with Facebook. You can customize further as per your business needs. Sharing few articles for your reference.
https://docs.microsoft.com/en-us/power-virtual-agents/publication-add-bot-to-facebook
https://docs.microsoft.com/en-us/power-virtual-agents/publication-fundamentals-publish-channels
https://powervirtualagents.microsoft.com/en-us/blog/announcing-new-features-for-microsoft-power-virtual-agents/
Hope this helps!
Regards,
Sanjana
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