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Microsoft Dynamics CRM (Archived)

Setting up a goal for customers

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Hello!

I need help.. i want to create a goal for each user. the goal should measure the number of accounts that are owned by user. this can be new added accounts or assigned accounts. what should goal metric and rollup field look like? please some advice. i want to point that i've read powerobject articles about goal management etc. i just need some advice how to count the number of accounts owned by specifc user.

regards,

JJ

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  • Verified answer
    Gary Letter Profile Picture
    1,267 on at

    Try something like this:

    Goal Metric:

    • Name: Accounts Owned
    • Metric Type: count
    • Rollup field: Actual (Integer), Source Record Type: Account, Date Field: Created On

    Rollup Query:

    • Name Accounts Owned by Me
    • Entity Type: Account
    • Query: Status Equals Active

    Goal:

    • Owner: the user
    • Goal Metric: Accounts Owned
    • Period Type: Custom Period from 1/1/1999 to 12/31/2016
    • Target: 1000 (an integer larger than the number of Accounts the user owns.
    • Record set for Rollup: Owned by goal owner
    • Rollup Query (Actual Integer): Accounts Owned by Me

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