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Supply chain | Supply Chain Management, Commerce
Answered

Create Transfer Orders using mobile app issue.

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Posted on by 113
Hello Experts! 
 
I ve succesfuly configured the mobile app to create transfer orders by scanning a license plate. So for example I was able to create this transfer Order
 
- Warehouse app events were processed
- Transfer Order was created
- Work was created and processed automatically
 
The issue that I would appreciate help with is that I need to add more items to this transfer order. I tried using the Select Transfer Order button but it displays an error when I try to select that transfer order, saying that the transfer Order does not exists for that warehouse.
 
Any ideas of what could this be? Is there a restriction that one the warehouse app events have been processed I cannot add more items? 
 
Thanks!
 
Here are the repro steps. 
 
I click in select Order
 
I specify the Transfer Order Number
 
 
  • Mia Remme Profile Picture
    167 on at
    Create Transfer Orders using mobile app issue.
    Hi,
     
    Thank you for sharing this Fernado!
    This was interesting! 
     
    Best regards,
    Mia
     
  • Verified answer
    Fernando Villamán U. Profile Picture
    113 on at
    Create Transfer Orders using mobile app issue.
    Thanks Mia for your reply. The only 2 options here are to select the origin warehouse (MI) and the destination Warehouse (SA).
     
    If I select the MI warehouse I get the following error.
     
    I was able to figure out the reason. I am only able to add more license plates to transfers orders that are displayed in the Warehouse app events screen with the Waiting Event state. Once the Warehouse app events are processed its not possible to add any more license plates to the transfered order.
     
    The way to keep that as waiting and to add more lines is by clicking in Cancel 
     
    If I click in complete Order and the event status is set to Queued.
     
    And when I try to add more lines I get the message that the transfer Order has already been completed
     
    Thanks everyone for your help.
     
  • Mia Remme Profile Picture
    167 on at
    Create Transfer Orders using mobile app issue.
    Hi
     
    Is it maybe possible that you have selected "to" warehouse? "SA"?
     
  • Fernando Villamán U. Profile Picture
    113 on at
    Create Transfer Orders using mobile app issue.
    Hi Laurens, we only have one wms controlled warehouse. That is MI, so there are no other available warehouses to select.
  • Suggested answer
    Laurens vd Tang Profile Picture
    2,701 Super User 2025 Season 1 on at
    Create Transfer Orders using mobile app issue.
    Good day,
     
    Can you maybe try to switch the warehouse and try it again?
     
     
    Best regards,
    Laurens van der Tang

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