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Document routing status - how to clear pending jobs

Posted on by 15

Hello,

Does anyone know if the Document routing status page has a way to clear old jobs that are stuck in the Pending status?

Or if there is a task I can run to do that?

Cheers,

Stephen

  • StephenHughes Profile Picture
    StephenHughes 15 on at
    RE: Document routing status - how to clear pending jobs

    Many thanks,

    S

  • Verified answer
    InferiFi Support Profile Picture
    InferiFi Support 85 on at
    RE: Document routing status - how to clear pending jobs

    Hi Stephan,

    There is a cleanup batch job for document routing history that is enabled by default and runs daily. This batch job purges document routing history older than 7 days. This history is intended to be used by the customer for troubleshooting or traceability if there are issues with printing. Depending on how you intend to access this historical data, you should be able to reduce the retention period from the default value of 7 days, which is considered an upper limit.

    Having fewer records in this table will ensure that printing has optimal performance. You can configure and verify the records at this at

    https://[host_adress]/?mi=DocumentRoutingHistoryCleanupConfig.

    Source:

    docs.microsoft.com/.../install-document-routing-agent

    Please mark the answer as verified, if it resolves your issue.

    Thanks,

    Inferifi

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