web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Answered

Document routing status - how to clear pending jobs

(0) ShareShare
ReportReport
Posted on by 17

Hello,

Does anyone know if the Document routing status page has a way to clear old jobs that are stuck in the Pending status?

Or if there is a task I can run to do that?

Cheers,

Stephen

I have the same question (0)
  • Verified answer
    InferiFi Support Profile Picture
    85 on at

    Hi Stephan,

    There is a cleanup batch job for document routing history that is enabled by default and runs daily. This batch job purges document routing history older than 7 days. This history is intended to be used by the customer for troubleshooting or traceability if there are issues with printing. Depending on how you intend to access this historical data, you should be able to reduce the retention period from the default value of 7 days, which is considered an upper limit.

    Having fewer records in this table will ensure that printing has optimal performance. You can configure and verify the records at this at

    https://[host_adress]/?mi=DocumentRoutingHistoryCleanupConfig.

    Source:

    docs.microsoft.com/.../install-document-routing-agent

    Please mark the answer as verified, if it resolves your issue.

    Thanks,

    Inferifi

  • StephenHughes Profile Picture
    17 on at

    Many thanks,

    S

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
11manish Profile Picture

11manish 172

#2
ManoVerse Profile Picture

ManoVerse 58 Super User 2026 Season 1

#3
Niki Patel Profile Picture

Niki Patel 42

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans