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Small and medium business | Business Central, N...
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Could not open the company. You don't have permission to use the Role Center 'ORDER PROCESSOR'.

Posted on by 5

Could not open the company. You don't have permission to use the Role Center 'ORDER PROCESSOR'.erreur.PNG

  • KasparsSemjonovs Profile Picture
    KasparsSemjonovs 3,926 Super User 2024 Season 2 on at
    RE: Could not open the company. You don't have permission to use the Role Center 'ORDER PROCESSOR'.

    I can think of 2 ways that might resolve this:

    1)Do You have several companies? You can add company to the URL link, to open the specified company directly.

    2) Check licence / re-import the licence and restart services. Can try also clearing cache/cookies or opening system from another browser.

  • hamzabarkallah Profile Picture
    hamzabarkallah 5 on at
    RE: Could not open the company. You don't have permission to use the Role Center 'ORDER PROCESSOR'.

    yes, I'm the only user and by the way as you can see i have the super role if I'm not mistaken

    1067.permission.png

  • Suggested answer
    KasparsSemjonovs Profile Picture
    KasparsSemjonovs 3,926 Super User 2024 Season 2 on at
    RE: Could not open the company. You don't have permission to use the Role Center 'ORDER PROCESSOR'.

    So are You the only user and have SUPER rights?

    If not - please ask Your system administrator to change the settings for Your user.

    If Yes - please contact Your partner, they can adjust it for Your user via Shell command (New-NAVServerUserPermissionSet) or if you have used this before, You can try to do it Yourself.

  • hamzabarkallah Profile Picture
    hamzabarkallah 5 on at
    RE: Could not open the company. You don't have permission to use the Role Center 'ORDER PROCESSOR'.

    can you please enlighten me what kind of customization might cause this problem, because as i remember i didn't done anything special when i installed it.

  • hamzabarkallah Profile Picture
    hamzabarkallah 5 on at
    RE: Could not open the company. You don't have permission to use the Role Center 'ORDER PROCESSOR'.

    how can i change the user when i can't even get access to the main page

  • Suggested answer
    KasparsSemjonovs Profile Picture
    KasparsSemjonovs 3,926 Super User 2024 Season 2 on at
    RE: Could not open the company. You don't have permission to use the Role Center 'ORDER PROCESSOR'.

    In case this ROLE is wrong, You can change the assigned roles to users in the "User Settings" list. It can be one Role for all companies, or specific Role in each company.

    If the Role is correct, then as ZHU mentioned - add permissions to this page to the user.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,565 Super User 2024 Season 2 on at
    RE: Could not open the company. You don't have permission to use the Role Center 'ORDER PROCESSOR'.

    Hi, simply judging from the error message, the user lacks the execution permission for the following page.

    Type ID Object Name Object Subtype
    Page 9006 Order Processor Role Center RoleCenter

    pastedimage1683678932972v1.png

    Hope this helps as well.

    Thanks.

    ZHU

  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 7,443 Super User 2024 Season 2 on at
    RE: Could not open the company. You don't have permission to use the Role Center 'ORDER PROCESSOR'.

    it is possible you are stuck on a company which you don't have access to.

    find out which company you are trying to log into. for example, you might have access to company A but somehow the link point to company B, which you haven't been granted access. You could try to ask a super user to grant you access to company B temporarily and remove afterwards.

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Could not open the company. You don't have permission to use the Role Center 'ORDER PROCESSOR'.

    seems that you are running OnPrem Version, please check the service is running or check if there is any customization done.

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