Out client wants to create a service credit memo for a pre-paid service contract. He is able to create the service contract credit memo and then post it.
When we post a pre-paid service contract invoice, we can run the 'Post Prepaid Service Contract Entries' on a monthly basis to transfer the monthly revenue portion from pre-paid contract account to non-prepaid contract account. Issue we have is, when client post the service contract credit memo, entries posted with a batch job are not automatically reversed. Even if we run the batch job again, entries posted so far with the batch job are not getting reversed.
Has anyone faced a similar situation and can someone suggest a possible solution.
Thanks in advance
