web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Issue in calculation D...
Small and medium business | Business Central, N...
Suggested Answer

Issue in calculation Discount

(1) ShareShare
ReportReport
Posted on by MG-27040853-0 22
I have an issue in applying Discount on total invoice amount. 
Ex. Invoice Amt : 100$
Discount Amt : 2$
Final Amount : 98$
 
Customer able to pay 98$ means discount is applying to total but remaining amount is not making zero. it is still showing -2$ instead on 0$.  
 
issue :
Ex. Invoice Amt : 100$
Discount Amt : 2$
Final Amount : 98$
Remaining amount: -2$ instead of 0$.
 
How to fix this issue?
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 27,052 Most Valuable Professional on at
    Hi
    Please can you tell me where do you see this difference?
    Best regards
    Gerardo
  • MG-27040853-0 Profile Picture
    MG-27040853-0 22 on at
    Apply Credit Memo.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 101,600 Super User 2026 Season 1 on at
    Hi, It looks like no discounts were applied to your Sales Credit Memo.
    I did a simple test.
    Sales Order:
    Posted Sales Invoice:
    Customer Ledger Entries:
     
    Cancel this invoice in Posted Sales Invoices:
    Posted Sales Credit Memo:
     
    Remaining Amount: 0
     
    Hope this helps.
    Thanks.
    ZHU
  • MG-27040853-0 Profile Picture
    MG-27040853-0 22 on at
    Sorry it is on Customer Ledger Entry. it is applying from API. is there any mapping missing or need to pass discount in Payment credit?
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 101,600 Super User 2026 Season 1 on at
    Hi, as far as I know, discounts cannot be applied when applying in Customer Ledger Entries.
    Payment discounts must be entered in advance when entering payment journal.
     
    Hope this can give you some hints.
    Thanks.
    ZHU

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,382 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,625 Super User 2026 Season 1

#3
AndrewThomas81 Profile Picture

AndrewThomas81 1,376

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans