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Small and medium business | Business Central, N...

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Issue in calculation Discount

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I have an issue in applying Discount on total invoice amount.

Ex. Invoice Amt : 100$

Discount Amt : 2$

Final Amount : 98$

Customer able to pay 98$ means discount is applying to total but remaining amount is not making zero. it is still showing -2$ instead on 0$.

issue :

Ex. Invoice Amt : 100$

Discount Amt : 2$

Final Amount : 98$

Remaining amount: -2$ instead of 0$.

How to fix this issue?

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Dynamics 365 Business Central

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Gerardo Rentería Ga... 25,545 Most Valuable Professional on at

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Hi

Please can you tell me where do you see this difference?

Best regards

Gerardo

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Community member 22 on at

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Apply Credit Memo.

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YUN ZHU 98,014 Super User 2026 Season 1 on at

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Hi, It looks like no discounts were applied to your Sales Credit Memo.

I did a simple test.

Sales Order:

Posted Sales Invoice:

Customer Ledger Entries:

Cancel this invoice in Posted Sales Invoices:

Posted Sales Credit Memo:

Remaining Amount: 0

Hope this helps.

Thanks.

ZHU

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Community member 22 on at

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Sorry it is on Customer Ledger Entry. it is applying from API. is there any mapping missing or need to pass discount in Payment credit?

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YUN ZHU 98,014 Super User 2026 Season 1 on at

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Hi, as far as I know, discounts cannot be applied when applying in Customer Ledger Entries.
Payment discounts must be entered in advance when entering payment journal.

Hope this can give you some hints.

Thanks.

ZHU

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