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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / how to create POS sale...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

how to create POS sales transactions with out suspending and recalling

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Posted on by Krishna Kodidala 465

Dear pal,

1/ How to create POS transactions without going through Suspend and recall process every time.  Just advice workaround

2. What is the difference between sales orders and Sales POS sales transactions ?? we can create sales orders from running transactions only right??

Warm regards

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  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,533 Moderator on at

    1/ How to create POS transactions without going through Suspend and recall process every time.  Just advice workaround - Suspend and recall is just an optional  functionality to hold and continue a transaction at a later point of time. Could you please explain why you are forced to use the Suspend/Call transaction on all transactions? 

    2. What is the difference between sales orders and Sales POS sales transactions ?? we can create sales orders from running transactions only right??

    - Please refer below learn documentation for detailed explanation on transaction types in D365 Commerce Channels. 

    https://learn.microsoft.com/en-us/training/modules/create-transactions-pos/02-create-cash-carry 

    You can directly start with a customer order on POS by setting default transaction to type to Customer Order on Functionality Profile.

    pastedimage1668699443599v1.png

    -Please mark answer as verified if it answers your query. It will encourage me and other members of the community to contribute more.

  • Krishna Kodidala Profile Picture
    Krishna Kodidala 465 on at

    Hi Safeeque,

    1. Regarding the first point, as this is for the restaurant.  

      They will take orders from different customers (tables). they should keep

      typing all the orders as and when they have noted.  

      table.

    Warm Regards

  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,533 Moderator on at

    If it is a quick service restaurant you can take the order and close the transaction then and there. But for restaurants with table service, you don't have any other option.  The Dynamics 365 Commerce OOB is not a good fit for restaurant. However, you can achieve restaurant functionalities using ISV solutions.

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