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Check Ledger Entry - Void/Delete

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Posted on by Stephen Casino

I have a Check Ledger entry for an Electronic Payment that created when we ran the Payment Journal process to "Export..." which generates the Remittance Advice file and assigns a "Check No." It currently shows a status of "Exported" but not "Posted." So without it being posted, I can't Void it. Is there a way to force post that transaction so that I can Void it?

This problem was created when we incorrectly included the payment line in the payment journal, ran the Export... creating the Remittance Advice file, but we did not want to make that payment. I realize that I performed steps that are not the correct way to handle this, but in order to remove that payment so that it didn't create a vendor ledger, detailed vendor ledger, general ledger, and show up in the Generate EFT File, I used a configuration package to open the payment journal lines, manually changed statuses of "Check Printed" to "No" and removing subledger application values. Reuploaded the Configuration Package data and then deleted the payment journal line prior to posting the other correct payments. The item still showed up in the Generate EFT File page, but we unchecked it in order to not produce a payment line in the bank file, and deleted it from that Generate EFT File page.

Again, I know this wasn't the proper process, but back to paragraph one, does anyone have a solution to clear that "Exported" but not "Posted" check ledger entry?

Thanks!

Stephen

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Sohail Ahmed 824 on at

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Check Ledger Entry - Void/Delete

Maybe this will help you sort it out.

When a Check Ledger Entry is marked as Exported but not Posted, you won’t be able to void it using the standard process. This often happens if the payment was mistakenly included in the journal and exported without posting.

Since the entry isn’t fully posted, the system doesn’t treat it as a completed transaction. At this point, the cleanest approach is to follow the full process through—post and then void the payment to ensure all related entries are correctly reversed. Then you can recreate the correct payment.

In cases like this, some users also manually edit the EFT file before sending it to the bank to remove the incorrect lines. If you do that, make sure to still void the payment entries inside BC to maintain proper reconciliation and audit trails.

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CU14050852-0 4 on at

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Check Ledger Entry - Void/Delete

Faced the same error yesterday. How to fix it in 2025?
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Khushbu Rajvi. 16,372 Super User 2025 Season 1 on at

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Check Ledger Entry - Void/Delete

@CU25021426-0 R u facing issue?
CU25021426-0 4 on at

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Check Ledger Entry - Void/Delete

It was unforgettable
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Community Member on at

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RE: Check Ledger Entry - Void/Delete

Stephen,

OK, so the Payment Journal should have the line still present. The export was completed so I would Post the Payment Journal. This will update the Check Ledger Entry as Posted. Then you can Void the Check in the Check Ledger Entries list.

Try this.

Thanks,

Steve
Stephen Casino 44 on at

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RE: Check Ledger Entry - Void/Delete

Thank you for the reply. Unfortunately, voiding is not allowable since it isn't posted. I'm only seeing the transaction within Check Ledger Entries as "Exported." The item has been removed from Payment Journals, so there's no view that shows me "check printed" any longer.
Stephen Casino 44 on at

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RE: Check Ledger Entry - Void/Delete

Thank you Steve. That makes 100% sense to just follow the process through, void the payments, and recreate the correct payments. I've also manually modified the EFT text file before sending to the bank, in which case I would only void the item(s) removed. Appreciate your reply!
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RE: Check Ledger Entry - Void/Delete

Stephen,

Sadly, I know of no way to Void the Exported Electronic Payment, except in the Spain Version. I am not sure if in the future Microsoft will include this functionality to all versions but that would be a nice idea to submit.

The best I can offer is what I tell others... Continue processing and posting and then VOID the Payment off the Bank Account Check Ledgers and reprocess the Payment Journal and a new Export and then Generate the EFT File you will actually send to the Bank.

Hope this helps.

Thanks,

Steve
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Alessandro Vannini 1 on at

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RE: Check Ledger Entry - Void/Delete

Hello Stephen

if I get you correctly you need first to void the export payment using the void button in this way you can remove the exported payment

If I'm correct after you can also void the check even if is not yet posted, you need to check if you have a check mark in the check printed field, after you have printed you can void it.

Hope this help