web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Cannot find any time s...
Small and medium business | Business Central, N...
Suggested Answer

Cannot find any time sheet G/L entries while posting a Service order

(3) ShareShare
ReportReport
Posted on by STP 713
Hi all,
 
In a service order, I added a service line for resource.
 
Before posting, I created a timesheet header, so that the time sheet can be updated when I posted shipment.
 
However, I don't find the G/L entries even the service order is invoiced.
 
I notice that the time sheet has been approved once it is created.
However, I still couldn't find the corresponding entries even the service order is invoiced.
 
May I know what I missed in the process?
 
 
 
 
 
Categories:
Dynamics 365 Business Central
Microsoft Dynamics NAV
I have the same question (0)
  • Suggested answer
    OussamaSabbouh Profile Picture
    OussamaSabbouh 10,967 Super User 2026 Season 1 on at
    Hello ,
     
    Approving a Time Sheet is not enough.
     
    Resource cost posts only when the Time Sheet is POSTED
     
    Approved Time Sheet = no G/L entries
     
    Service Invoice posts revenue only, not resource cost
     
     
    Fix:
     Post the Time Sheet (or post Resource Journal Lines)
     
    Then you’ll see Resource Ledger + G/L cost entries.
     
    Regards,
    Oussama Sabbouh
  • STP Profile Picture
    STP 713 on at
    Hi Oussama,
     
    Thank you for your reply.
     
    However, I couldn't generate any line in Resource journal.
     
    I did 2 testings.
     
    Case 1: Turn on 'Time sheet' in Resource card. Go through all processes mentioned. While shipment posting, the time sheet line is updated and approved. However, there is no G/L entry generated and nothing to be found in Resource journal.
     
    Case 2: Turn off 'Time sheet' in Resource card. Create and post ship for a service order. Instead of time sheet line, Resource ledger entries are generated. Same as case 1, I cannot create relevant lines in Resource Journal and any G/L entries. In the Resource ledger entries, the cost can be found.
     
     
  • Suggested answer
    Dynamics_Decoded_Gokul Profile Picture
    Dynamics_Decoded_Gokul 483 on at

    Create Resource Journal Entries After Registering a Timesheet in Business Central

    Prerequisites (Check once)

    ✔ Resource is created and Use Time Sheet = Yes

    ✔ Resource has a Resource Journal Template & Batch defined

    ✔ Time Sheet is Approved

    Step-by-Step Process

    1️⃣ Open the Registered Time Sheet

    • Search → Time Sheets

    • Open the relevant Time Sheet No.

    • Ensure Status = Approved

    • 👉 Only approved time sheets can be posted to journals.


      •  

    2️⃣ Create Resource Journal Lines

    • From the Time Sheet page:

      • Click Process → Create Resource Journal Lines

      • Select:

        • Journal Template Name

        • Journal Batch Name 

      • Click Ok

        •  
      ✔ Business Central now automatically transfers:

    • Resource No.

    • Work Date

    • Quantity (Hours)]

    • Work Type Code

    • Description

    3️⃣ Review Resource Journal

     

    • Search → Resource Journals

    • Open the selected Template & Batch

    • Validate:

      • Posting Date

      • Quantity

      • Job linkage (if applicable)

      • Work Type Code (important for cost/price)

     

    4️⃣ Post the Resource Journal

    • Click Post

    ✔ Result:

    • Resource entries created

    • Job ledger entries updated (if linked)

    • Costs & revenue recognized correctly

    Important Consultant Tips (Real-world)

    🔹 One time sheet = multiple journal lines (date-wise)

    🔹 If Create Resource Journal Lines is missing:

    • Check Time Sheet Management setup

    • Ensure correct permissions

    🔹 If journal is empty:

    Time sheet may not be approved

    Job task may be blocked

    Resource may be inactive

  • STP Profile Picture
    STP 713 on at
    Hi @Dynamics Decoded Gokul,
     
    I have checked all as above. I don't find any missing setup.
     
     
    I found this thread https://community.dynamics.com/forums/thread/details/?threadid=5f125bc1-cb7c-ef11-a670-6045bda94425 that it states it is impossible to generate G/L entries from Resource journal in OOTB Business central. I'm wondering if the effect is different in Job journal and Resource journal. It may be workable in Job journal, but not in the resource journal.
     
    Thanks.
     
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 31,935 Super User 2026 Season 1 on at
    Resources do not post a cost to the G/L. Regardless of which journal or document is used, they only post revenue to the G/L when sold.
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the January Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,161 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,046 Super User 2026 Season 1

#3
Dhiren Nagar Profile Picture

Dhiren Nagar 932 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans