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Setup Japanese language for receipts on POS Printer - Epson TM 88 Vi

Posted on by 35

Hi there,

we are currently trying to print Japanese characters on our receipts on a Epson TM 88VI printer, which is connected to a shared hardware station via Network.

Is there anything in the hardware profile or even on the printer itself that needs to be setup in order to achieve this?

At the moment all Japanese characters are printed as "?". 

Really appreciate any help here!

Thank you!

Best,

MichaelScreenshot-2022_2D00_03_2D00_11-at-10.28.33.png

  • Pppp99 Profile Picture
    Pppp99 96 on at
    RE: Setup Japanese language for receipts on POS Printer - Epson TM 88 Vi

    Hi Michael,

    Microsoft has some standard language for Japanese receipts but if the client want to replace some words, it will be a customization.

    First you need to make sure that the store language is ja (Retail and commerce>>Channels Store)

    Second, the worker language should also be in ja (Human resources>>Workers>>Search worker>>Commerce)

    Run the batch job 1070, 1090. If youre using MPOS, 1095

    Currently Im working on the receipt layout where we are doing customization for several receipt (the client side is not satisfied with standard Japanese wording)

    Feel free to reach out if you have any other issues.

  • Michael ON Profile Picture
    Michael ON 35 on at
    RE: Setup Japanese language for receipts on POS Printer - Epson TM 88 Vi

    hi there,

    thank you but this is dealing with another topic and does unfortunately not help here.

  • Suggested answer
    WillWU Profile Picture
    WillWU 22,344 on at
    RE: Setup Japanese language for receipts on POS Printer - Epson TM 88 Vi

    Hi partner,

    Please have a look at this old thread and check if it helps:

    community.dynamics.com/.../747361

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