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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Setup Japanese languag...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Setup Japanese language for receipts on POS Printer - Epson TM 88 Vi

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Posted on by Michael ON 47

Hi there,

we are currently trying to print Japanese characters on our receipts on a Epson TM 88VI printer, which is connected to a shared hardware station via Network.

Is there anything in the hardware profile or even on the printer itself that needs to be setup in order to achieve this?

At the moment all Japanese characters are printed as "?". 

Really appreciate any help here!

Thank you!

Best,

MichaelScreenshot-2022_2D00_03_2D00_11-at-10.28.33.png

I have the same question (0)
  • Suggested answer
    WillWU Profile Picture
    WillWU 22,363 on at

    Hi partner,

    Please have a look at this old thread and check if it helps:

    community.dynamics.com/.../747361

  • Michael ON Profile Picture
    Michael ON 47 on at

    hi there,

    thank you but this is dealing with another topic and does unfortunately not help here.

  • Pppp99 Profile Picture
    Pppp99 96 on at

    Hi Michael,

    Microsoft has some standard language for Japanese receipts but if the client want to replace some words, it will be a customization.

    First you need to make sure that the store language is ja (Retail and commerce>>Channels Store)

    Second, the worker language should also be in ja (Human resources>>Workers>>Search worker>>Commerce)

    Run the batch job 1070, 1090. If youre using MPOS, 1095

    Currently Im working on the receipt layout where we are doing customization for several receipt (the client side is not satisfied with standard Japanese wording)

    Feel free to reach out if you have any other issues.

  • KK-12030320-0 Profile Picture
    KK-12030320-0 64 on at
    Hi Michael,
     
    I have same issue with TM-m30III-H(Epson).
    Did you solve this issue?

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