News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics RMS (Archived) RMS 2.0 install get er...

Microsoft Dynamics RMS (Archived)

RMS 2.0 install get error "You do not have sufficient privileges"

(0) Share

Report

Report

Posted on by Community Member Microsoft Employee

We are trying to install RMS 2.0 on a 3 computers running Windows 8.1 and get the error:

"1644: You do not have sufficient privileges to complete this installation. Log on as administrator and then retry this installation."

We have made sure that the user is logged on in a Domain with Administrator rights and also have tried opening the install files in Windows Explorer and then right clicking the Setup.exe file and selecting "Run as Administrator" and have had no luck.

In the past we have had no problem installing RMS 2.0 on Windows 8.1 so it should work.

Any suggestions would be greatly appreciated.

Thanks,

David

*This post is locked for comments

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Community Member Microsoft Employee on at

Like (0)

Report

RE: RMS 2.0 install get error "You do not have sufficient privileges"

Hello David,

Thank you for your question.

I would recommend also disabling the User Access Control (UAC) when installing RMS and then trying to complete the install.

Also, please note that RMS has not been tested in a domain controller environment, and it may not work correctly. You may want to log into the computer as a local administrator to complete the install.

Thank you,

Scott Wardzinski

Microsoft Dynamics RMS & POS Support Engineer

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2

Martin Dráb 230,235 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans