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Error: "Prepayment Invoice must be equal to 'No' in Purchase invoice header..."

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Posted on by 4,378
Hi Community,
 
I was trying to reverse Posted Prepayment and I clicked on create credit Memo and the following error came out. May I know what does it mean and how to rectify it?
 
 
 
Thank you !
  • Verified answer
    joshtechsolutions Profile Picture
    joshtechsolutions 4,378 on at
    Error: "Prepayment Invoice must be equal to 'No' in Purchase invoice header..."
    Hi All,
     
    Thank you so much for your help.

    I realized that I was looking at the wrong page.

    I was expecting the Purchase Credit Memo to be on the Posted Purchas Credit Memo page.

    But it was actually on the Purchase Order page itself.

    Case closed.

    P.S. I have selected the correct answer, but it seems like the forum is not making it the Answered Post.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,115 Super User 2024 Season 2 on at
    Error: "Prepayment Invoice must be equal to 'No' in Purchase invoice header..."
    You are using Windows client. This function has been available since the NAV. If you cannot find it, it may be hidden. You can use the function in the upper left corner to edit the UI. I am sorry that I do not have this version of the environment and cannot provide screenshots.
     
    Hope this can give you some hints.
    Thanks.
    ZHU
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 24,925 Super User 2024 Season 2 on at
    Error: "Prepayment Invoice must be equal to 'No' in Purchase invoice header..."
    Your interface will look a little different but it should still have the same functionality. In the order, what do you see under prepayments?
     
  • Ahmad Subhani Profile Picture
    Ahmad Subhani 101 on at
    Error: "Prepayment Invoice must be equal to 'No' in Purchase invoice header..."
    Reversal of Normal Invoices are Different from the Prepayment Invoices
     
    Normal Invoices can be reversed from Posted sales invoice or directly create Credit Memo
     
    Prepayment Invoices are reversed from Sales Order
     
    Same for the Purchases
  • joshtechsolutions Profile Picture
    joshtechsolutions 4,378 on at
    Error: "Prepayment Invoice must be equal to 'No' in Purchase invoice header..."
    Hi Ramiz
     
    My BC is 14.13, my interface is different from yours, my NAV BC don't have the Post > Post Credit Memo.
     
    It just have that Create Credit Memo icon.
     
    Thank you.
     
  • Suggested answer
    Ramiz Profile Picture
    Ramiz 344 on at
    Error: "Prepayment Invoice must be equal to 'No' in Purchase invoice header..."
    Hi,

    You can post the prepayment credit memo from the actual order.

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