outlook integration in MS dynamic CRM
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outlook integration in MS dynamic CRM
*This post is locked for comments
Hi,
You could refer to the Microsoft official article "Integrate (synchronize) your email system with Microsoft Dynamics 365" which introduces several methods to integrate outlook with CRM Online. In addition , it's more suggested to use server-side synchronization with app for outlook at the latest CRM Online Version.
technet.microsoft.com/.../dn832099.aspx
Difference between D365 for Outlook (otherwise known as the “Outlook add-in”) and App for Outlook:
blogs.msdn.microsoft.com/.../continued-support-for-outlook-add-in-dynamics-365-for-outlook
Step by step Dynamics 365 App for Outlook Installation Guideline:
community.dynamics.com/.../how-do-you-install-the-dynamics-365-app-for-outlook-preview
Hope it would help!
Regards,
Johnny
Hey, Suriya! Figured this out yet? Just in case you needed more resource, you can check this post within the MS Dynamics community:
community.dynamics.com/.../dynamics-365-outlook-integration
It also containts a bunch of other useful links that can help you with any set up or topic related to integratiing Outlook in MS Dynamics. Cheers!
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