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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Development: How to cr...
Supply chain | Supply Chain Management, Commerce
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Development: How to create a pop-up dialog on Customer add to cart

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Posted on by Royce.Smallbone 15

Hi,

I am trying to show a dialog to the CPOS user when a customer has been added to the cart. The reasoning is I want to also check to see if the customer is on hold.

I have been trying to keep it simple to begin with and just show a dialog, but I can't get it to show for this particular operation.

Can anyone provide any guidance on this?

Thanks,

Royce

I have the same question (0)
  • ToddB Profile Picture
    ToddB Microsoft Employee on at

    HI Royce,

    I will leave this customization question here for others to respond.

    Are you wanting to prevent sales if the customer is on hold?

  • Royce.Smallbone Profile Picture
    Royce.Smallbone 15 on at

    We want to check if a customer is on hold when the customer is added to the cart and show a dialog to the user. There is already a standard feature that stops an account sale which we are using but it allows you to get too far in the sales process before being notified.

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