HI guys,
When i sync a return from Magento to GP,im getting this ERROR how can i solve this ?Please do help
*This post is locked for comments
HI guys,
When i sync a return from Magento to GP,im getting this ERROR how can i solve this ?Please do help
*This post is locked for comments
Hi Leslie,
My input string is like below.
Please see the message and verify
" {"Customer":{"AddressEntity":[{"SourceAddressId":"227501","TargetAddressId":"PRIMARY","TargetCustomerId":"50842907","Title":null,"FirstName":"David","LastName":"Garfield","Name":"","EmailAddress":"dave@garfieldsbeverage.com","City":"Norridge","AddressLine1":"4601 N Harlem Ave","AddressLine2":" ","AddressLine3":"","AddressLine4":"","StateCode":"IL","CountryCode":"US","CountryName":"United States","Zip":"60706","PhoneNumber1":"7084571000","PhoneNumber2":null,"PhoneNumber3":null,"FaxNumber":"0000000000","IsDefaultBillingAddress":true,"IsDefaultShippingAddress":true,"CompanyName":"Garfield's Beverage Warehouse","LastUpdated":"2018-02-22 18:29:58","StoreId":0,"IsSaveInAddressBook":true,"IsBilling":true,"IsShipping":true,"ValidationMessage":"","UserDefined":null,"DeliveryInstructions":null}],"CustomerGroupEntity":{"SourceCustomerGroup":"9","TargetCustomerGroup":null,"CustomerGroup":"LSC-TAXABLE","CustomerGroupDescription":"LSC-TAXABLE","SourcePriceLevel":"BASE","TargetPriceLevel":"BASE","UserDefined":null},"SourceCustomerId":"141316","TargetCustomerId":"50842907","Title":null,"FirstName":"David","MiddleName":null,"LastName":"Garfield","EmailAddress":"dave@garfieldsbeverage.com","IsGuestCustomer":false,"PriceLevel":null,"CompanyName":null,"TaxRegistrationNumber":null,"Currency":null,"IsActive":true,"CreditLimitAmount":null,"CreditLimitType":null,"CreditLimitPeriods":null,"CreditLimitPeriodAmount":null,"FinanceChargeAmount":null,"FinanceChargePercent":null,"CreatedDate":"2018-02-22","LastUpdated":"2018-02-22","ValidationMessage":null,"UserDefined":null,"SalesPerson":null,"MagentoCustomerId":null,"IsChild":false,"BusinessType":"Retail","AllowLocalDelivery":"0","POStatus":null,"PONumber":null,"Warehouse":null,"OnHold":"N"},"Items":[{"TierPrice":[],"Name":"TCP 15 Watt 48\" T8 Linear LED 3500K 1650 Lumen 82 CRI Medium Bipin (G13) Base Glass Tube (LED4T815IS35K)","SKU":"LED4T815IS35K","Description":"TCP 15 Watt 48\" T8 Linear LED 3500K 1650 Lumen 82 CRI Medium Bipin (G13) Base Glass Tube (LED4T815IS35K)","ParentSKU":null,"ShortDescription1":"TCP 15 Watt 48\" T8 Linear LED 3500K 1650 Lumen 82 CRI Medium Bipin (G13) Base Glass Tube (LED4T815IS35K)","ShortDescription2":null,"Quantity":null,"CostPrice":null,"LastUpdated":"2018-03-03 03:58:29","Notes":null,"DepartmentId":null,"CategoryId":false,"SpecialPrice":"6.9500","UnitPrice":"6.9500","SalePrice":"6.9500","SaleStartDate":null,"SaleEndDate":null,"UnitOfMeasure":"EA","ItemType":"simple","GiftType":null,"QuantityOrdered":2,"SupplierId":null,"Weight":"1.0000","TaxType":"0","DateCreated":"2016-07-11 14:56:11","IsActive":1,"Status":"1","DiscountReasonCodeId":null,"DefaultDiscountReasonCode":null,"DiscountAmount":0,"IsTierPriceApplied":true,"VoucherNumber":null,"GiftcardAmount":0,"SendTo":null,"StoreId":"0","AllowBackOrder":null,"ChildItems":null,"AttributeSet":null,"ICSPStatus":null,"ReturnableStatus":null,"CloseOut":null,"UserDefined":null,"WareHouseQuantity":null,"QtyReturned":2,"Comment":"Damaged","ReturnQuantityType":"service","OriginalPrice":null}],"Payment":[{"PaymentName":"gene_braintree_creditcard","CreditCardNumber":"9761","CVV":null,"ExpiryMonth":"01","ExpiryYear":"2021","PaymentAmount":"732.5200","CardType":"Visa","TransactionNumber":null,"UserDefined":null}],"Invoice":null,"Shipment":null,"SourceOrderId":"336557","TargetOrderId":"G0185590","SourceReturnId":"25226","TargetReturnId":"","DiscountAmount":0,"StoreId":0,"ShiptoId":null,"TransactionNumber":null,"ShippingChargeOnOrder":0,"ShippingTrackingNumber":null,"Comment":"ON: G0185590;line: LED4T815IS35K-Damaged;CT:;","SubTotal":0,"GrandTotal":0,"TaxAmount":"0.0000","OrderStatus":"New","Shippingmethod":"standardrate_standardrate","CarrierName":null,"DiscountCode":null,"Currency":null,"ValidationMessage":null,"CreatedDate":"2018-03-08","LastUpdated":"2018-03-08","IsOrderCustomWorkFlow":false,"ExternalOrderId":null,"OrderIncrementId":null,"Origin":"website","UserDefined":null,"SalesPerson":{"SalespersonId":"HOUSE","SalesTerritoryID":"NC","Email":"HOUSEAccts@LightingSupply.com","FirstName":"House","MiddleName":null,"LastName":"","CommissionApplyTo":"sales","GpOrderId":null,"Commission_Onorder":null,"GpCustomerId":null,"Inactive":1,"Percent":"0","AddressLine1":null,"AddressLine2":null,"AddressLine3":null,"AddressLine4":null,"StateCode":null,"CountryCode":null,"CountryName":null,"Zip":null,"PhoneNumber1":null,"PhoneNumber2":null,"PhoneNumber3":null,"FaxNumber":null,"AddressEntity":[{"SourceAddressId":null,"TargetAddressId":null,"TargetCustomerId":null,"Title":null,"FirstName":"House","LastName":"","Name":null,"EmailAddress":null,"City":"","AddressLine1":"","AddressLine2":"","AddressLine3":"","AddressLine4":"","StateCode":"","CountryCode":"","CountryName":null,"Zip":"","PhoneNumber1":"","PhoneNumber2":"","PhoneNumber3":"","FaxNumber":"","IsDefaultBillingAddress":false,"IsDefaultShippingAddress":false,"CompanyName":null,"LastUpdated":null,"StoreId":0,"IsSaveInAddressBook":false,"IsBilling":false,"IsShipping":false,"ValidationMessage":null,"UserDefined":null}],"CreatedDate":null},"WareHousePriority":false,"AdjustmentRefund":null,"AdjustmentFee":0.7,"CustomerbalanceReturnEnable":null,"CustomerbalanceReturn":null,"RefundGrandTotal":"13.21","RefundShippingAmount":"0.0000","CODAmount":false,"UserDefined1":null,"loggedInUser":"i95login","Batch":"Immediate"}"
Have you checked your source data? You'll need to identify the record that is trying to return more than is on the document.
Leslie
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 291,253 Super User 2024 Season 2
Martin Dráb 230,188 Most Valuable Professional
nmaenpaa 101,156