In our Dynamics CRM the 'Open in Excel Online' control only shows white pop up screen. Has worked up until 28 May 2023. This is for all users, across all regions, with all browser types. Excel Online does work. We tried clearing cache.
Hi,
Did you try with system admin role user?
Did you try in different browser??
Hi
Which view have you tried? Can you try to adapt your filter in your view to decrease the number of records before you open the excel online?
Regards,
Dominique
Hi partner,
Dynamics 365 Diagnostics Tool for analyzing connectivity and producing a report on the primary characteristics that affect the performance of Dynamics 365 instances. These characteristics include Latency, Bandwidth, and JavaScript performance.
Please try to use this tool to test your network which will affect app's performance: Dynamics 365 Diagnostics Tool - Microsoft Dynamics 365 Community
Best Regards,
Sayen Zhang
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