Ribbon Workbench: Always Show Save and Close Button

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We are in the process of upgrading from CRM 2011 to CRM 2016 and have run into a problem. Many of our business processes involve the use of the save and close button, which has been removed in many cases in CRM 2016. For example, when creating a new case, the button is there, but when updating a case, it's not. I want to create a rule to allow the "Save and Close" to ALWAYS be available. I figured that this would be easy. I was wrong. Any ideas?

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meenoo 7,316 on at

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RE: Ribbon Workbench: Always Show Save and Close Button

Hi John,

My guess is that the 'Auto Save' is enabled in your system. If that is the case, 'Save & Close' button will be hidden.

Thank you.

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Community Member on at

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RE: Ribbon Workbench: Always Show Save and Close Button

That was it. Thanks.

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