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Supply chain | Supply Chain Management, Commerce
Suggested Answer

Alternative item

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Posted on by 160

Hi,

I'd like to know the functionality of the Alternative Item field in the Sell tab:

pastedimage1643703639525v1.png

If I insert an item in that field and i leave the When to use field populated with Never, are there any implications? Or is the product included in the item number simply informative? I would need a field just to identify that a product has an alternative, but it has to be just information with no practical implications

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  • Suggested answer
    André Arnaud de Calavon Profile Picture
    303,730 Super User 2026 Season 1 on at

    Hi user9,

    When you set an alternative item and leave the field Where to use with the setting 'Never', in that case it is for information purposes only. It will then not replace the item automatically during data entry on orders.

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