Hi
In our current project we have a flow created by the CRM Admin wherein the lead is qualified through a background workflow on custom status field change. Thus once the workflow is triggered the contact and account are created and the lead is qualified through the workflow. On Account creation another workflow also creates a case automatically updating it with the relevant values.
The scope of both the workflows is Organization. There are intermediate steps wherein the workflow has some Wait conditions hence the workfows cannot be converted to Real-time workflows which allow us to choose the Execute as part. All of the steps in both the workflows are executed perfectly.
The issue is the account, contact and case records which are created show a Created by value of CRM Admin even when the lead records are created and updated by another user e.g. Austin. The user role has requisite permissions to Processes. I understand that the worflow scope is Organization and the current user has permissions in their role the workflow will execute as the current user but this does not seem to be happening.
Is this the usual system behavior or is our understand wrong about async workflows or are we overlooking some step in the workflows? Any information on this will help. Thanks.
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