Changed receipt template header from "Sales Receipt" to "Sales Invoice" now Void receipt header says "Sales Invoice", not sure how to correct that?

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About a month ago I edited my Sales transaction receipt format to say "Sales Invoice" rather than "Sales Receipt". It has worked well for all of my Sales transactions. However, now when I Void a transaction, my Void receipt header says "Sales Invoice" instead of "Void". I'm not sure what I need to correct in order to have the void receipt say "Void" again. Also, when I complete a Sales Transaction from an order that was previously a Quote, the header reverts back to saying "Sales Receipt". Any help in understanding/correcting these items would be greatly appreciated, thank you!

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raelhefn on at

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check condition is exist on your customized receipt

Transaction.TransactionType = 1 or Transaction.TransactionType = transactiontypeSales

then

Print sales invoice header or not

if not exist please add condition on your receipt

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Community Member on at

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hi pls

i want change my Sales transactions as i do my transactions for exp

if i do Sales transactions i will see sales receipt and if i do return transactions i will see return receipt

how i can do that pls

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eliud mugo 1,444 on at

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What you did is that, you applied your changes to all transaction types to set to your new template.You just need set them back to default then you can change one by one.see below

1.Change to default

select sales template and apply to all transaction types.Template always found in C:\Program Files\Microsoft Retail Management System\Store Operations\ReceiptTemplates.

2.Then select sales and locate your template and click open.when you are prompted to apply changes to all transactions click No and then OK.It should look like below

Note sales has different template compared to all others

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