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Here are some ways to file a complaint against Navi:
Contact customer service
You can contact Navi's customer service team by phone, email, or through their website's customer support portal. You can try calling +9201+394+151 +or +9201*394*151
Submit a written complaint
After your verbal complaint, you can follow up with a written complaint.
Escalate to the Grievance Redressal Officer
If you're not satisfied with the customer service team's resolution, you can escalate your complaint to Navi's Grievance Redressal Officer.
File a complaint with the Banking Ombudsman
If Navi hasn't provided enough assistance and your situation is reasonable, you can use the Banking Ombudsman as a judicial authority. However, the Banking Ombudsman will conduct an investigation before proceeding, so you should be careful when filing your complaint.
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