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Bug "You do not have permition to access these records..." in quote details subgrid

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Posted on by
Hello,
 
Some users reports that a error message appear when they open a quote. Inside product section, sometimes appear a message saying /You do not have permition to access these records. Contact your Microsoft Dynamics 365 administrator/. I was trying to locate quote datails in security roles and privileges, but doesn't exist.
Sometimes that message appears to me also. When reloading the page it disappears.
 
Can you fix it, please?
 
Best regards,
João
  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu on at
    Bug "You do not have permition to access these records..." in quote details subgrid
    Hi Partner,
     
    Please check in advanced settings > Security > security role if the user has the permissions in the following picture:
    Another option is to click the Check Access button to query which security roles you have access to the form:
    Typically we assign user level permissions to users so they can only see the records they own and the records that have been shared.
    At the same time the records they can see are also seen by their managers.
     
    Best Regards,
    Haig Liu

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