web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Error on d365 sales - BC integration

(2) ShareShare
ReportReport
Posted on by 46
Hi there,
 
I have a question. I get the following error while I want to create a sales order from D365 Business central to Dataverse (D365 sales) while testing the connector. The synchronisation account is licensed on BC and D365 sales and also is system administrator (D365) and Superuser on BC. 
 
Any ideas what's going on and is able to convert the error into a good view in how to fix this?
 
 
Error:
There is an error while communicating to Dataverse

Uitgebreide beschrijving: Read Privilege Check For Owner failed with exception: Principal team (Id=fc669c7a-7bae-f011-bbd3-7c1e52877f15, type=9, teamType=0, privilegeCount=42, MetadataCachePrivilegesCount=12963, businessUnitId=f1669c7a-7bae-f011-bbd3-7c1e52877f15), is missing prvReadOrder privilege (Id=6f81b089-36d1-476e-8519-33df34aefe11) on OTC=1088 for entity 'salesorder' (LocalizedName='Order') in Business Unit: D365 connector sync test (71238bbd-7aae-f011-bbd0-000d3a49f391) (Id=f1669c7a-7bae-f011-bbd3-7c1e52877f15). context.Caller=2305f80e-9130-f011-8c4d-000d3ab0a6bd. Consider adding missed privilege to one of the principal (user/team) roles.

Interne sessie-id:
3e36f62e-54b0-453d-b4c1-1359ff07ef30

Id van Application Insights-sessie:
65e26d11-1e01-4d3c-a839-4e0ab5c3d060

Id van clientactiviteit:
4136516e-11d1-42c2-b4fb-33dcec001c2a

Tijdstempel van fout:
2025-11-10T20:58:39.0472618Z

Telemetrie-id van de gebruiker:
4cf49e60-a282-4ba5-a011-5568ab0742aa

AL-aanroepstack:
"Integration Synch. Error List"(Page 5339)."Message - OnDrillDown"(Trigger) line 14 - Base Application by Microsoft version 26.5.38752.41642

Aangepaste dimensies:
[{"Item1":"Call Stack","Item2":"\"Integration Rec. Synch. Invoke\"(CodeUnit 5345).InsertRecord line 3 - Base Application by Microsoft version 26.5.38752.41642\\\"Integration Rec. Synch. Invoke\"(CodeUnit 5345).SynchRecord line 94 - Base Application by Microsoft version 26.5.38752.41642\\\"Integration Rec. Synch. Invoke\"(CodeUnit 5345).OnRun(Trigger) line 3 - Base Application by Microsoft version 26.5.38752.41642\\\"Integration Table Synch.\"(CodeUnit 5335).Synchronize line 49 - Base Application by Microsoft version 26.5.38752.41642\\\"CRM Integration Table Synch.\"(CodeUnit 5340).SyncNAVRecordToCRM line 16 - Base Application by Microsoft version 26.5.38752.41642\\\"CRM Integration Table Synch.\"(CodeUnit 5340).SynchNAVTableToCRM line 27 - Base Application by Microsoft version 26.5.38752.41642\\\"CRM Integration Table Synch.\"(CodeUnit 5340).PerformScheduledSynchToIntegrationTable line 13 - Base Application by Microsoft version 26.5.38752.41642\\\"CRM Integration Table Synch.\"(CodeUnit 5340).OnRun(Trigger) line 22 - Base Application by Microsoft version 26.5.38752.41642\\\"Integration Synch. Job Runner\"(CodeUnit 5339).RunIntegrationTableSynch line 3 - Base Application by Microsoft version 26.5.38752.41642\\\"Integration Synch. Job Runner\"(CodeUnit 5339).OnRun(Trigger) line 5 - Base Application by Microsoft version 26.5.38752.41642\\\"Job Queue Start Codeunit\"(CodeUnit 449).OnRun(Trigger) line 18 - Base Application by Microsoft version 26.5.38752.41642\\\"Job Queue Dispatcher\"(CodeUnit 448).HandleRequest line 24 - Base Application by Microsoft version 26.5.38752.41642\\\"Job Queue Dispatcher\"(CodeUnit 448).OnRun(Trigger) line 30 - Base Application by Microsoft version 26.5.38752.41642\\"}]
Categories:
I have the same question (0)
  • Suggested answer
    ManoVerse Profile Picture
    884 Super User 2026 Season 1 on at
    The error means the sync account lacks the Read privilege on the Sales Order entity in Dataverse. Even though the user is a System Administrator, the connector uses a team context, and that team is missing the prvReadOrder privilege.  you might have to add the security role on this team in dynamics 365 sales (Team Id : fc669c7a-7bae-f011-bbd3-7c1e52877f15  ) , you cannot update the owner as team if that team is not having access on sales order or cant access that order in dataverse.  I hope this will resolve your problem

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
11manish Profile Picture

11manish 156

#2
Pallavi Phade Profile Picture

Pallavi Phade 102 Super User 2026 Season 1

#3
Abhilash Warrier Profile Picture

Abhilash Warrier 55 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans