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Do you have to run RMS as an Administrator?

Posted on by Microsoft Employee

We have encountered permission related issues running RMS in our Microsoft Active Directory/Group Policy environment:

 

Windows XP

 

Store Operations POS will not upload any transactions performed in Offline Mode once it returns to Online Mode unless it is run with administrative privileges.

Changes to the configuration in Store Operations Administrator and Headquarters Manager are only save if it is run with administrative privileges.

 

All users have been given full control in the permissions for the whole Retail Management Systems folder in Program Files, and to the desktop shortcuts.  I have tried running the applications directly from Program Files, desktop and Start Menu.

 

The only solution we have found is the following changes to the registry:

 

Create registry key and users give full permissions HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Store Operations POS

Give users full permissions to registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MediaProperties

Give users full permissions to registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Retail Management System

Give users full permissions to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer\Client\SuperSocketNetLib

 

 

Windows 7

 

No applications will run without administrative privileges.  When GPOs are applied, trying to launch an applications generates the following message:

 

When trying to run these applications without GPOs in place, UAC will prompt for administrator credentials.

 

There is no problem with GPOs or UAC when running the applications as administrator.

 

All users have been given full control in the permissions for the whole Retail Management Systems folder in Program Files, and to the desktop shortcuts.  I have tried running the applications directly from Program Files, desktop and Start Menu.

 

The registry fix for Windows XP does not work with Windows 7.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Do you have to run RMS as an Administrator?

    Hi Rod,

    Try to rename RMS *.exe.manifest files within RMS installation folder, for example:

    SOManager.exe.manifest rename it to  _SOManager.exe.manifest

    Next, try a test and run application SOManager.exe. If UAC will still prompt for administrtor credentials the fusion cache of windows vista / 7 has to be updated for these files. Please take a look to a msdn blog of Yves Dolce:

    http://blogs.msdn.com/b/yvesdolc/archive/2009/05/16/no-touch-utility-on-windows-to-help-refreshhing-the-fusion-cache-ms-dos-copy-command-syntax.aspx

    Hope, this helpes...
    Andreas

     

  • Nicole Hellerud Profile Picture
    Nicole Hellerud 1,712 on at
    Re: Do you have to run RMS as an Administrator?

    Rod,

    If you right click on Store Operations POS icon and select Properties, there should be a tab named Compatibility. At the bottom of that there is a Privilege Level to allow you to Run this program as an administrator. I would make sure that is selected.

    Is this checked on your Store Operations POS?

    Thanks, Nicole

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