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How to open the environment in this issue

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Posted on by Abd Alsameea Nat

181

Hi All,

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Dynamics 365 Business Central

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YUN ZHU 82,945 Super User 2025 Season 1 on at

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RE: How to open the environment in this issue

Hi, Is there any error message in Admin Center -> Telemetry?

If not, and this is a Production environment, please use Report Procution Outage.

Hope this will help.

Thanks.

ZHU
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Inge M. Bruvik 1,025 Moderator on at

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RE: How to open the environment in this issue

Are the 3 enviornments in the same tenant ?

If not it could be a license issue in the environment you try to open.
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MahGah 15,443 on at

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RE: How to open the environment in this issue

I see

I also see Azure AD tenant is "null" have you checked with Microsoft on this or your partner? I mean that could be the issue.
Abd Alsameea Nat 181 on at

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RE: How to open the environment in this issue

Hi MahGah,

There are no other users to access the environment,

There are three environments but one of them does not open.
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MahGah 15,443 on at

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RE: How to open the environment in this issue

hi

can other users open the environment? Have you tried opening environment using inPrivate or Incognito mode?

if other users can open the environment then it could user permission.

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