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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Error while Integratin...
Small and medium business | Business Central, N...
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Error while Integrating CRM with Business Central

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Posted on by Vaishnavi J 3,058

Hello Everyone,

I wanted to setup Dynamic 365 Sales. But i am encountering the below error.

Please note : The admin user in CRM has below permissions.

  • System administrator 
  • System Customizer 
  • Dynamics 365 Business Central Integration Administrator 
  • Dynamics 365 Business Central Integration User 
  • Dynamics 365 Business Central Product Availability User
  • Business Central CDS Integration

Also i am using the same user in Business central for integration

pastedimage1643630109801v1.png

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Error while Integrating CRM with Business Central

    Hello,

    The error indicates two issues.

    The issue with solution upgrade has been hot fixed. Depending on what release you are using. This was a bug and has been hot fixed (at least in SaaS).

    The mitigation for the second issue with permissions may be because your CRM may be running in AdminOnlyMode. Business Central cannot connect to customer Dataverse environment because the integration user is not an admin, but the environment is in admin mode, so only admins can log.

    cloudblogs.microsoft.com/.../

    If these suggestions do not help, please raise it to Microsoft support via your partner or CSP. We have had these questions before and it is something that we can help you with.

    Thanks.

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