Problem:
We have lately had some issues regarding universal print not working properly, but this is now resolved.
BUT during universal print issues, we circumvented this by using preview print instead, and printed from the preview window. My problem is now that instead of printing the previewed PDF it downloads the pdf and gives no option of whether send to printer or download. instead it closes the menu and downloads the pdf directly. we then have to open the file and print locally on the computer.
any help would be much appreciated.