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I've been trying to use the Service Calendar resource in our company CRM system and I am having some difficulties understanding the process of creating an actual service successfully.
I have added the service and set a rule as 'Select 1 from any site.'
When I go to add a particular service to the calendar I've had so many different error messages, none if which actually help me to understand what the issue is.
They are
- The service Event Management does not have the capacity
-The resources available for the selected dates or times do not meet the minimum resource requirements for this service
- Service selection rules for the required service Event Management cannot be met. To see selection rules, open the record for this service ( I dont know why the rules are not met)
- Service selection rules for the required user NAME cannot be met. To see selection rules, open the record for this service.
Can somebody please help me with this?
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I have the same question (0)You might review this blog post - it walks through the process and requirements. It is for CRM 4.0 but 2011 won't be much different.
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