Can not download symbols.

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Posted on by CU11111438-0

I am trying to download the symbols of the existing environment, but I am receiving a strange permission error:

[2025-11-11 14:11:18.90] The request for path /v2.0/develop2/snapshotdebugger/packages?publisher=Microsoft&appName=System&versionText=1.0.0.0&appId=8874ed3a-0643-4247-9ced-7a7002f7135d&tenant=ea6538fb-7861-47b5-8b00-9f9fe11ec2d4 failed with code Forbidden. Reason: Sie verfügen nicht über die folgende Berechtigung: Snapshot-Debugging
[2025-11-11 14:11:18.90] Could not download reference symbols. Please ensure that:
1. The correct server name and instance are specified in the launch.json file.
2. The correct application version is specified in the app.json file.
3. The dependencies are correctly specified in the app.json file.

But at the same time, the user has super permission and Snapshot-Debugging as well. It is Sandbox environment, maybe someone could help me with this issue. please.

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Dynamics 365 Business Central

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Gerardo Rentería Ga... 23,997 Most Valuable Professional on at

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Can not download symbols.

Hi, good day Are you the delegated administrator of this tenant?

Best Regards
Gerardo

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Valentin Castravet 30,607 Super User 2025 Season 2 on at

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Can not download symbols.

Does the user have super permissions environment wide? Or for 1 company only? You've hidden the company field in your screenshot so it's hard to tell. The super permission needs to be environment wide so the company field would be blank.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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